Bulk campaigns, no-code chatbots, drip automations, a live inbox, and a sales pipeline in a single dashboard, built on the official WhatsApp Business API
AHMEDABAD, India, June 8, 2026 — Digital Tool Box today launched its all-in-one WhatsApp marketing platform for Indian small and mid-sized businesses, replacing the patchwork of disconnected tools most teams use today with a single dashboard that runs the entire WhatsApp customer journey. Built on the official WhatsApp Business API as a recognised Meta Tech Provider, the platform lets a business send bulk campaigns, build chatbots, automate follow-ups, answer customers in real time, and track deals to close, without switching between products or writing a line of code.
Digital Tool Box is a product of 360Growth Marketers LLP, based in Ahmedabad, Gujarat. It is available now at https://digitaltoolbox.in, with a free trial and setup that takes under five minutes.
The problem: WhatsApp marketing is held together with duct tape
WhatsApp is the highest-intent channel available to an Indian business. It is where customers already are, and where messages actually get opened. Yet the tooling around it has stayed fragmented. A typical team uses one tool to blast a campaign, a second to build an automated flow, a separate chatbot service, and a spreadsheet to keep track of who replied and what they wanted. Each tool holds a different slice of the customer, and none of them talk to each other.
The cost of that fragmentation is not just inconvenience. Leads slip through the gaps between tools. A customer who replies to a campaign sits unanswered because the reply landed in a different system. Follow-ups never fire because the trigger lives somewhere the campaign tool cannot see. The business pays for several subscriptions and still cannot see the whole picture.
Digital Tool Box was built to collapse that stack into one platform, where every part of the WhatsApp relationship shares the same contacts, the same data, and the same dashboard.
Everything you need for WhatsApp, in one place
The platform covers the full lifecycle of a WhatsApp customer relationship:
● Bulk campaigns from a CSV, personalised with column variables, attached media, and interactive buttons, launched in minutes
● Rich media messages including images, video, and PDF documents, supported out of the box
● A no-code visual chatbot builder with keyword triggers, branching logic, and instant actions
● A drag-and-drop automation canvas for segment-triggered drip sequences, with wait steps, decision branches, and conditional checks, all published or paused with one click
● Smart contact segments that update automatically as customers qualify on tags, fields, dates, or behaviour, triggering the right flow the moment a contact enters or leaves a segment
● Conversation variables that capture answers from customers and store them as named fields, so follow-up messages can be personalised with simple tags
● Interactive WhatsApp Flows that collect structured data inside the chat, so customers complete multi-step forms without ever leaving the conversation
● A template builder for creating, submitting, and tracking Meta-approved message templates, with approval status and variant tracking per language
● A live inbox for real-time replies across the team, including media messages, audio, and video
● A Kanban sales pipeline for moving deals through stages, tracking values, and keeping the sales process organised in the same platform
● A developer REST API with bearer-token authentication, for teams that want to send messages, manage contacts, and automate workflows from their own systems
Because all of this lives in one platform, a contact captured by a campaign can be segmented, enrolled in an automation, answered in the live inbox, and tracked to a closed deal, without ever leaving Digital Tool Box or losing context along the way.
Built on the official API, with no markup
Two principles sit underneath the product. The first is compliance. Digital Tool Box is a recognised Meta Tech Provider, which means it has passed Meta's App Review and operates directly on the official WhatsApp Business Platform. There are no grey routes and no unofficial sender pools, so businesses are not exposed to the bans that follow grey-market tools. The accounts they build their customer relationships on are recognised and supported by Meta.
The second is transparent pricing. WhatsApp charges on a per-conversation basis through Meta, and many platforms quietly add a markup on top of that base rate. Digital Tool Box passes Meta's base messaging rate through with zero markup and charges a flat platform fee for the software itself. Businesses pay for the tool, not for a hidden cut of their own outreach. Plans and a free trial are published openly on the website.
Three steps to a first campaign
The platform is designed for owner-operators who do not have a developer or a marketing team. Getting started takes three steps. First, connect your WhatsApp Business API by entering your Phone Number ID, WABA ID, and Meta App Secret in the settings panel, which takes under two minutes. Second, build your flows: import a CSV for a bulk campaign, design interactive WhatsApp Flows, open the chatbot builder for keyword-triggered conversations, or use the automation canvas to create segment-based drip sequences. Third, launch and automate: send the campaign, let the chatbot handle replies, enrol contacts into automations as they join a segment, and track every conversation live in the inbox.
"Businesses were paying for four or five different tools and still losing customers in the cracks between them. We built Digital Tool Box so the whole WhatsApp journey, from the first campaign to the closed deal, lives in one place, on the official API, with no code and no hidden message fees. An owner-operator can set it up themselves in an afternoon," said Ankit Shah, founder of Digital Tool Box. (Draft quote for your approval.)
Availability
Digital Tool Box is available now at https://digitaltoolbox.in. Current plans and a free trial are listed on the website. Setup takes under five minutes: connect your WhatsApp Business API credentials, import your contacts, and launch your first campaign.
About Digital Tool Box
Digital Tool Box is a WhatsApp Business API platform that helps Indian small and mid-sized businesses run bulk campaigns, automations, chatbots, and a shared team inbox from one dashboard. As an officially recognised Meta Tech Provider, the platform operates on the official WhatsApp Business Platform with no grey routes and zero markup on Meta's per-message rate. Digital Tool Box is a product of 360Growth Marketers LLP and is based in Ahmedabad, Gujarat. Learn more at https://digitaltoolbox.in.
Media contact
Ankit Shah Founder, Digital Tool Box (360Growth Marketers LLP)
hello@360growthmarketers.com
+91 7600017566
https://digitaltoolbox.in
